Here’s a simple way to lift email response

Try testing a new call-to-action. According to Hubspot by changing the design of your call-to-action, you can improve your click-through rates by 1300% (or more!)

Four ideas to try are:

1. Use different copy. For example, instead of “Learn More” try “See How XX Works”:


2. Add a drop shadow:

3. Use a different color or texture:

4. Add an arrow and even change the shape:

**KEEP IN MIND ** When you are testing, a button needs to look like button.

Also do not create any long buttons along the bottom. People will think it’s a footer not a button.


Ugly and Unorganized Worked!

The artist and organizer in me is always looking for ways to make things attractive and neat. But if there is one thing that I learned over my years as a Creative Director specializing in direct mail, pretty and organized is not always what gets the highest response.

Years ago when I worked at Time‘s Consumer Marketing Department — when sweepstakes were a driving force in obtaining subscriptions —  I was reviewing the control. It was the most disorganized mailing I’d ever seen! Place this sticker somewhere to get the extra 10,000 dollar bonus… place another sticker on some other form to get the free gift… here’s a list of your prizes, but if you want this specific prize then check a box, etc…. BUT IT WORKED! Why? Because the customer was thinking: “If I could figure this out, I really might be a winner.”

This disorganization was true for this particular sweepstakes package, but it’s not necessarily the true for the direct response pieces we mail today. Each kind of piece draws its own emotional response from the customer. To find out what elicits that response in your customer, you must follow the direct mail mantra:  Test, test, test.


New USPS Requirements for Folded Self-Mailers

Beginning this month there are new rules from the USPS for Folded Self-Mailers (FSMs), which mail without envelopes.

The changes are:

Acceptable sizes for FSMs are 4-1/4” x 6” up to 6-1/8” x 10-1/2”.
 Previously, the largest dimension was 11-1/2”.

All FSMs must open at the top and fold at the bottom.  No longer can they open either at the top or the bottom.


FSMs must be sealed closed using glue spots or non-perforated wafer seals. Now we must use translucent paper seals.