“…if a form is too complicated, confusing or obscure, it can become a barrier to clear communication, wasting time and money and potentially harming the publics perception of a business or brand.”
Here is a book that proves to be an invaluable resource for creating clear, well-designed and user-friendly forms.
The Form Book: Creating Forms for Printed and Online Use
by Borries Schwesinger’s.
Filled with tips on typography, structure and style and lots of samples, this book is a must-have for inspiration. I ordered it for my design-book library. To learn more go to http://goo.gl/53Lbi.
(The top quote was taken from the-form-book website.)